We strive for customer satisfaction and stand by the quality of our hiking products. If for any reason you are not satisfied with your purchase, you may return unused items within 14 days of delivery.

Return Conditions:

• Items must be in their original condition and packaging

• Proof of purchase is required (e.g., receipt or confirmation email)

• Items damaged due to misuse or wear and tear are not eligible for return

Once we receive and inspect the returned items, refunds will be processed using the original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.